The COVID-19 pandemic is affecting every single one of us. This is a challenging time for people and businesses all around the globe. During this uncertain time, we are doing everything we can to keep our residents and employees safe while continuing to meet our obligations of providing essential services to each of our communities we are located in.
Recently, we have seen numerous inquiries regarding terminating lease contracts early and/or foregoing rental payments. We realize many of you are facing unexpected financial hardships which causes a great deal of stress and frustration.
It’s important to understand that all existing rent and related obligations remain in place. The timely payment of rent allows us to maintain our properties, and pay our mortgages, employees, and utilities, as well as local and state government fees and taxes.
If you are facing a financial hardship due to the COVID-19 pandemic, please contact your leasing office. We have implemented policies to help alleviate the financial burden you are facing such as waiving credit card processing fees and postponing late fees.
Know that there are various resources available and we encourage you to identify those offered at the federal and state levels— as well as local community organizations and your University — to help you secure financial assistance, food, and healthcare. We have posted some resource links on our main COVID-19 page.
We will evaluate this situation day to day and continue to find ways to help our residents during this time. The health, safety, and well-being of our residents and employees will remain our top priority.
We thank you for your patience and understanding and truly value each of you as members of our communities.